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Just as a school teacher roots for his students, the Center for Digital Government is hopeful every two years that each respondent to its Digital States Survey will astound with reports of their technological feats.
"The fundamental force behind it is all the agencies in the health and human services area use IT to enhance their services, while protecting their data in an appropriate manner," said Moe. In this case, the environment for success for them allows us to move forward with these different areas of focus, which is enhancing the services and protecting the data." Alongside Utah, Michigan has ranked at the top of the survey since 2004 and has now earned an A grade in four consecutive surveys.
We've also made that software available to other states, and I know at least close to a dozen states are using the software that was developed here in Utah." The state's prolific success across not just transportation, but nearly all its state departments, was realized through years of commitment to technology; technology is no longer icing on the cake in Utah, but the flour to which all other ingredients must cling. "I think it's now embedded in the culture, so our managers, our directors at the different departments and in the case of UDOT, the director's been with the state a long time and so he's grown up, so to speak, in a data-driven environment where we're always trying to innovate, and I think that's become built in to his approach to transportation." Missouri was also awarded an A grade, attributable to its emphasis on technology policy and projects.
The crown jewel of the state's efforts are its public safety and emergency management programs.
Strong cross-agency integration and data-driven systems launched across behavioral health, aging and rehabilitation and learning management enable new operational possibilities for the state.
The Virginia Hospital Alerting and Status System integrated with emergency management for the simplified transmission of emergency reports.A growing number of states fill out the top of the curve compared to surveys past — 20 states earned a grade of B or higher, and a whopping 10 states earned an A or A-.